PLEASE NOTE:
We are currently seeing delays in the following countries/regions for the following reasons. Please note that even though you may not be located near these areas, it can still impact customs and the final delivery of your order. Carriers have complete autonomy to deliver packages via any route they see fit. Please expect a 7-14 day delay for your order to arrive due to these issues. Thank you for being so patient!
Delays Due to Inclement Weather - Canada
Industry sources informed us of inclement weather conditions in Canada, particularly in the provinces of Newfoundland and Ontario, which are causing longer than usual transit times. Delays of up to one week are anticipated for parcels traveling to and through effected areas.
Delays Due to Worker Strike - Greece
We have been advised of public worker strikes in Greece. While difficult to predict, parcel delays of one to two weeks are expected.
Delays Due to Public Holiday - UK
We have been advised of a public holiday to occur on May 6th, 2024 in the United Kingdom. Delays of up to one week are expected due to business closures.
Destination Country Scanning Issues
Destination countries practicing contactless delivery have suspended written proof of delivery. This applies to parcels bound for Australia, Canada, Hong Kong, The Netherlands, Lithuania, Saudi Arabia, Singapore, and Russia.
Normal Processing times:
If your order is placed before 11am Pacific Time it will ship the same business day. If your order is placed after 11am Pacific Time, it may not be shipped until the following business day. Orders placed on Friday after 11am Pacific Time will not ship until the following business day, Monday.
WITHIN THE UNITED STATES
Orders can take up to 14 business days to arrive. Depending on your location, orders can arrive sooner than 14 business days. All standard shipping orders will be shipped via the most efficient carrier determined at the time of packing your order. Due to this, carriers may vary.
WITHIN CANADA
Orders will take 10-30 business days to arrive but can take longer due to customs. Your order will first be processed for customs and then will ship via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary. Please note that delivery times for Canada are not guaranteed due to customs and other variables out of our control.
WITHIN AUSTRALIA
Orders will take 10-30 business days to arrive but can take longer due to customs. Your order will first be processed for customs and then will ship via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary. Please note that delivery times for Australia are not guaranteed due to customs and other variables out of our control.
WITHIN NEW ZEALAND
Orders will take 15-30 business days to arrive but can take longer due to customs. Your order will first be processed for customs and then will ship via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary. Please note that delivery times for New Zealand are not guaranteed due to customs and other variables out of our control.
WITHIN THE UNITED KINGDOM
Orders will take 10-20 business days to arrive but can take longer due to customs. Your order will first be processed for customs and then will ship via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary. Please note that delivery times for the UK are not guaranteed due to customs and other variables out of our control.
WITHIN THE EUROPEAN UNION (We do not ship to all countries within the EU*)
Orders will take 20-30 business days to arrive but can take longer due to customs. Your order will first be processed for customs and then will ship via the most efficient carrier in your region* determined at the time of packing your order. Due to this, carries may vary. Please note that delivery times for Europe are not guaranteed due to customs and other variables out of our control.
*Please note that within the European Union, we do NOT ship to Croatia, the Czech Republic, the Canary Islands, or the Balearic within Spain.
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